Lujakunto.com

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About us

Privacy Policy

Register holder:
MJP Group Oy
Lempäälänkuja 7
33840 Tampere
info@mjpgroup.fi

We use your information only to manage the customer relationship. Personal information is legally vital so we can establish a contract between us and we can send you the products you order. In other words, we can't send the products you want if you don't give us your personal information.

We gather information also to marketing purposes and we will always ask your consent before it is used as such.
We will not profile or assume anything.


Your information will be handled by:
- you
- our company and employees
- company who maintains our webshop
- payment intermediary who collects your payment
- carrier who delivers your order
- accounting company who checks your order to our books
- accountant who checks our books

We will have your information:
- 7 years in our webshop
- 7 ears in our e-mail archive
- 7 years in our books

You have the following rights:
- right to check your personal information
- right to correct your information
- right to restrict to use of your information
- right to oppose of handling your information
- right to cancel your consent
- right to make a complaint to supervising authority

Please knotice that you only have right to ”be forgotten” if we don’t have legal need to continue handling your personal data.

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More info about Paytrail by Nets – payment method
When you pay with Paytrail they collect your IP-address, payment method and payment time. Check all info from their website (link below):
https://www.paytrail.com/en/terms-and-conditions

More info about Klarna -payment method
When you pay with Klarna they collect payment identification data, product data, financial data, interaction data between you and Klarna, possible phone calls you make to Klarna, info about buying interaction for example type of device used, timezone and language, data from outside sanction and PEP lists and some service special info. Look all info from Klarna website (link below):
https://www.klarna.com/us/legal/

More info about PayPal – payment method
When you pay with PayPal they collect your Registration and use information, Transaction and experience information, Participant Personal Data, Personal Data about your friends and contacts, Personal data that you choose to provide PayPal to obtain additional Services or specific online Services, Personal Data about you if you use the Service "Checkout without a PayPal Account", Personal Data about you from third-party sources and Other information PayPal collect related to your use of our Sites or Services . Check all info from their website (link below):
https://www.paypal.com/fi/webapps/mpp/ua/legalhub-full?locale.x=en_FI

About us

Contact us

Lujakunto / MJP Group Oy
Lempäälänkuja 7
33840 Tampere

+35810 348 7810
asiakaspalvelu@lujakunto.fi
2643976-7

STORE

Koivistonkylä
Lempäälänkuja 7
33840 Tampere

Mon-Fri 11:30-19.00
Sat 10.00-17.30

Exceptions:
20.–21.6. Closed

LUJAKUNTO.COM

We have a wide selection of equipment and tools for sport and leisure. Besides of expert service and affordable prices we promise a fast delivery. We will be happy to tell you more about the products by e-mail. Lujakunto Store was established in 2001 and webshop 2009.

SHIPPING COSTS

Shipping costs to Finland
Posti: 5.90 €
Postnord 6.90 €
Matkahuolto: 7.90 €
Posti home delivery: 11,90 €
Matkahuolto home delivery: 9.90 €
GLS Home Delivery: 8.90 €

Free shipping to Finland on all orders over 60 €! (Not home delivery!)

Return and exchange policy
All our products have a 14 days return and change option. Read more about Terms and Conditions.

Copyright © Lujakunto.com
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Terms and conditions

(Valid from 26.5.2025)

Web-shop company

Products are sold by Lujakunto / MJP Group Oy (Business ID FI2643976-7). We sell to adults (18 +) and businesses worldwide.

For customers inside the EU/EEA all prices include Finnish value-added tax (VAT):
  • standard 25,5 %
  • reduced 14 %

Orders delivered outside the EU/EEA are supplied tax-free (0 % VAT). Local customs duties, taxes and import fees are the buyer’s responsibility.

EU business customers with a valid VAT number may request reverse-charge invoicing — e-mail us at asiakaspalvelu@lujakunto.fi.

Ordering

A valid e-mail address, phone number and delivery address are required. Placing an order means you accept the terms in force on that date. You will receive an order-confirmation e-mail listing the goods, delivery costs and total price. Our logistics partner will notify you by e-mail, phone call or SMS when the parcel is ready for dispatch or pick-up.

Payment methods

  • Paytrail – Visa, Visa Electron, Mastercard, American Express and possibly other methods offered by Paytrail.
  • PayPal – pay using your PayPal balance or cards linked to your PayPal account. No buyer fees are added, and PayPal Buyer Protection applies according to PayPal’s terms.

Payment service providers

Paytrail Plc (business ID 2122839-7) acts as the collecting payment service provider and will appear as the payee on your card or bank statement. The payment is forwarded immediately to Lujakunto / MJP Group Oy. Paytrail is an authorised payment institution supervised by the Finnish Financial Supervisory Authority.

Paytrail Plc
Innova 2, Lutakonaukio 7
40100 Jyväskylä, Finland
Tel. +358 207 181 830
www.paytrail.com

PayPal (Europe) S.à r.l. et Cie, S.C.A. provides PayPal payments. It is a Luxembourg-registered credit institution authorised and supervised by the Commission de Surveillance du Secteur Financier (CSSF). PayPal appears as the payee on your PayPal account or card statement and settles the funds to Lujakunto / MJP Group Oy.

PayPal (Europe) S.à r.l. et Cie, S.C.A.
22-24 Boulevard Royal
L-2449 Luxembourg
Trade Register: R.C.S. Luxembourg B 118 349
www.paypal.com

Shipping methods and costs

Shipping methods and costs are shown on the checkout page after you have selected the destination country.

Return and exchange policy

You may return or exchange any non-food product within 14 days of delivery. Items must be unused, in their original packaging with all tags and factory protective films intact. Include a completed return form. After inspection we refund the product price; shipping fees are not refunded.

If you are outside Finland, you must ship the return yourself to the address listed on the return form.

Custom-made items (e.g. personalised name tags, custom blade profiling) are non-refundable.

Questions and problem situations

Need help? Contact us at asiakaspalvelu@lujakunto.fi. If a parcel or product is damaged, photograph the damage, keep the packaging and notify us immediately so we can file a claim with the carrier.

Changes

We reserve the right to modify these terms at any time. Please read the current terms before ordering.

Lujakunto / MJP Group Oy handles all customer data confidentially and will not disclose it to third parties except as required for payment processing or delivery.